COMMUNICATIONS

Optimal and efficient communications

Communications and Service Response Time

Core Dialysis believes that secure, timely, and precise communication is essential for managing an excellent acute dialysis service. Standard hours of operation are from 5:00am to 5:00pm Monday through Saturday. This will include holidays when necessary. We also provide 24-hour coverage and services with our on-call staff. We limit hospital staff and physician uncertainty through superior communication methods.

Core Dialysis is one of the few companies that provide multiple channels of communication including: direct phone access/paging, HIPAA compliant chat, and web-based communication. Our multi-channel approach assures that every message is processed accordingly. Furthermore, we have backup staff for all our on-call nurses and calls/messages.

Core Dialysis limits nursing, staff, and physician frustrations when communicating any dialysis-related issues.

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